FAQs & Tips
Click on a topic below for detailed information.
FAQs & Hygiene Questions
Are cups safe? Yes, when used correctly.
Are there any negative long-term effects on the body? There are no known negative long-term effects on the body. However, there are long-term savings and reusable cups avoid waste from single use products!
Do cups cause yeast infections? No. However, if you have a yeast infection before or during your menstrual cycle, please do not use your menstrual cup as that may cause additional irritation to your already irritated vagina. If you notice that you have a yeast infection while using your menstrual cup, remove your cup until the infection has cleared and boil your cup in water to ensure it is disinfected prior to your next cycle. (See “Cleaning & Storage” on the Instructions for Use page.)
Is douching okay? Douching is not necessary. Our bodies are incredible – and our vulva and vagina are no exception! Vaginas naturally maintain lubrication and pH, and also slough off cells regularly. In fact, just washing with water is usually all you need to do.
Can I use a cup if I have an IUD? To be completely sure, it's always best to check with your doctor.
Can cups cause increased cramps because of pressure? No. Cramps are caused by the release of prostaglandins and other inflammatory substances in your body that make the uterus contract.
Can cups cause gastrointestinal infections or inflammation to the digestive system? Cups do not cause gastrointestinal infections. However, cups that aren’t flexible enough or have stiff upper rings can cause discomfort for some people. That said, our unique design is intended to minimize potential pressure and discomfort.
Are cups an option if I have prolapse issues? This is a good question to ask your doctor since it might not be a good option for those with prolapse issues.
Tips for Use
• A little water-based lubricant is ok if needed to help insertion.
• Boiling the silicone cup in water to sterilize it will temporarily soften the cup, but it will return to its original state after it cools and dries.
• ALWAYS WAIT UNTIL THE CUP HAS COOLED BEFORE INSERTING INTO YOUR BODY.
• Cleaning: Plain water is generally best for washing your cup clean during use. Soaps may alter your natural vaginal pH levels, and some soaps/cleaning agents may damage your silicone cup.
• Adjusting the stem: Many users prefer leaving the stem as-is, but if you have a lower cervix and don't need the elongated stem, you can trim it. DO NOT TRIM THE STEM UNTIL AFTER SEVERAL USES TO BE SURE YOU’LL BE ABLE TO REACH THE CUP FROM THE BASE. With the cup inserted, identify how many bulbs on the stem are not needed, remove the cup, and then cut the amount of excess stem with scissors, and try to round the new edges that you cut in order to increase the comfort. While the stem can make removal easier, you can cut off the entire stem, leaving just the cup body itself. NEVER TRIM THE STEM WHILE WEARING THE CUP.
• Getting used to your Kind Cup: Practicing insertion and removal while in the shower can be a great idea! No need to worry about blood spilling, or losing your cup to an automatic toilet (it's happened before). After you become familiar with your cup and your cycle you won't have to think about it for hours at a time. As you build confidence with your cup, wearing period underwear or a liner as backup can be helpful. It can take users 1 day to 3+ cycles to get the technique and feel what works best for their bodies. And remember, we're here to support your success!
• When to empty? Once you become more familiar with your cup and cycle, you will begin to recognize when it’s time to empty your cup. Some people can feel the additional weight as their cup gets close to filling, feel a bubbling sensation, or notice a few drops of menstrual fluids when urinating.
• Do I remove when going to the bathroom? You don't need to remove the cup when going to the bathroom. However, some individuals find it’s more comfortable to remove the cup since similar muscles are used to hold the cup in place and when bearing down with your pelvic muscles for a bowel movement.
• Removal: Pulling straight down on the removal stem will just elongate the stem. Add a little side to side wiggle while pulling down and it will help shimmy the cup down and into reach. Be sure to hold on to cup base to avoid potential spills. To minimize splashing of fluids in the toilet bowl, empty cup contents onto 1-2 squares of toilet paper placed into the toilet bowl.
• If you experience leakage, keep in mind that there may be a learning curve as you become more familiar with your body and cycle while using Kind Cup. We suggest making sure that the KIND CUP logo, on the inner back wall of the cup, is closest to your backbone, and the shorter, front wall, is facing forward. Also, feel the cup base to be sure it is fully opened, not folded, and has created a seal against your vaginal wall after insertion. Unlike some other cups where you might have to manually check by feeling with your index finger if the upper ring has fully opened, Kind Cup is designed so you shouldn’t need to. In fact, sometimes doing the bare minimum during insertion to get your full pop-open and seal leads to the greatest success with this unique design. Many of us have developed habits and techniques with previous cups that might not be necessary when using Kind Cup. So, if you haven't done LESS yet, give that a try. :)
• Creating an effective seal: One simple technique to create a seal with Kind Cup is to hold on to the base of the cup after insertion, bear down with your pelvic muscles (as if doing a kegel exercise), then with your thumb and index finger still holding the base of the cup, push the cup up a little, down a little, to feel that it’s securely created a suction seal. Once you feel that suction, be sure the cup placement is above your pubic bone and below your cervix. Properly placed, you will probably forget it’s there.
• Another suggestion is to first insert a clean finger to gently locate exactly where your cervix is (especially if you have a lower cervix). Then insert your cup with the proper angle in relation to your cervix. You can reinsert your clean finger and gently press outwards against your vaginal walls to create space for your cup to fully open and create your seal. If helpful, insert a clean finger prior to cup placement and do a circular loop to prepare your body for initial cup placement, or to remove residual fluids on heavier flow days that might be interfering with the upper ring creating a complete seal all the way around. Once you have your seal though, you should be good to go!
• If you still experience some leakage, there's a chance it was placed too high and just past your cervix so couldn't fully open. You should not feel discomfort or a bruising sensation. If you do, be sure the cup is not pressed against your cervix and adjust as needed.
• Many users have success with our suggested fold, but you may find that the punch down fold, seven fold, or other fold options work best for your body. (Click here for a video tutorial on cup folds from Put A Cup In It.)
• Want your cup to feel firmer or softer during insertion? If you prefer your cup to feel more firm to assist the pop-open during insertion, simply run it under cold water prior to collapsing for insertion. It will soften again with your body temperature within a minute or two after placement. Similarly, if you prefer your cup to feel softer during insertion, simply run your cup under warm water prior to collapsing for insertion.
• Note: Since menstrual cups collect rather than absorb fluids, it is normal if you notice a small amount of menstrual fluids after placing the cup. That's typically because the upper ring creates a seal that collects fluids from the cervix, but any fluids that were already in the vagina and below the upper ring may cause some spotting. Simply wiping with toilet paper after placing your cup is often enough. Another way to minimize spotting is changing your cup while in the shower where you can easily wash your cup, vulva, and opening of your vagina with water. You can also carefully and gently use your finger to remove some of the menstrual fluids already in the vagina. Be careful not to scratch yourself, and make sure your hands are washed properly with soap and water both before and after.
• Public bathroom or camping? We love camping and know that there’s not always access to running water, so we specifically designed Kind Cup so that it doesn’t require the use of both hands! You can wear your cup for up to 12 hours, but if you need to empty it while away from home, first step is to clean your hands, for example with water from a bottle. Then remove the cup and empty contents. You can wipe the cup with toilet paper or rinse with water from your bottle and reinsert. Be sure to clean the cup thoroughly once you are back at home or have access to clean running water. We don't suggest using a hand wipe on the cup itself since certain chemicals in the wipe could damage the cup. Failure to remove and empty cup contents at least every 12 hours, or as needed during heavier days of your cycle, could result in leakage, discomfort, or infection.
• Can't get it out? Our unique stem should make it easier to locate your cup for removal, but if you have trouble finding it, don't worry, it didn't get lost. Relaxing your muscles, squatting, and gently bearing down with your pelvic muscles will help to push and lower the cup to a point where you'll be able to reach it. Wearing a new surgical glove can help provide additional grip and better protect from accidental scratching. Make sure you are actually pinching the base to help break the seal, as just pulling on the removal stem itself won't break the seal. If you can't break the seal just from the base, you might need to insert a finger higher to hook it above the upper ring to break the seal. It can be messy, but it will break the seal. Again, the shower is ideal if you need to do this.
• Tried shifting positions? Relaxing, walking around, giving your cup time to settle lower on it's own and still can't reach it/get it out? While extremely rare, you might need to call in backup from your partner, or your gyno. (You can't just leave it in.)
• Yay, you got it out! Knew you could do it. Now what?
There's a chance you have a higher cervix than you realized, and need a different cup size or design. Often, it's a matter of getting the hang of it, and finding what techniques work best for your body. It may take a few cycles, but we encourage folks to see this as a learning process in finding and using what works best for them, and we are here to support you. :)
New to Menstruation or to Menstrual Cups?
Welcome! Menstruation is a completely normal and natural process that is shared by billions of people - young girls, women, and gender nonconforming folks, all over the world!
Why use a cup? With proper care, cups can be reused for years. That helps save you money in the long run, while minimizing waste from one-time use products like pads or tampons. That's a win for you and the environment! And unlike pads, tampons, or menstrual underwear, users notice there's little or no smell with cups. Further, with Kind Cup, you get to experience true product innovation with our ergonomic design that is comfortable, effective, and intuitive to use.
Not sure if our Size Regular cup is right for you? Menstrual cups are designed to comfortably fit most people who menstruate. That said, everyone's body is different. (For example, some have a higher or lower cervix.) While our Size Regular cup works great for many users, a new Size Small cup is on the way for those with a lower cervix, or who prefer a smaller cup.
What is the cervix? It’s the lowermost part of the uterus that connects to the vagina. During menstruation, the cervix opens a small amount to allow menstrual fluids to flow out. It's small, circular, and has a small opening in the middle. It can feel soft like your lips, or firmer like the tip of your nose.
About cervix height and cup fit: If you have a low cervix, then our Size Regular cup will not be a good option for you. Medium to high cervix, then our Size Regular cup could be a good option for you. Keep in mind that your cervix tends to be at its lowest position during menstruation.
Not sure if you have a low, medium, or high cervix? Make sure you don't have long nails as that might cut or scratch your cervix or vaginal walls. You can squat down and then insert a finger into your vagina to gently feel for your cervix. While not an exact measurement, but to get an idea and then measure against a ruler, if you can feel it with just the first knuckle of your index finger inside your vagina, then that's considered a low cervix. The middle knuckle inside your vagina, then that's a medium height cervix, and your full index finger inside your vagina, then that's considered a high cervix. Can't even reach your cervix? Then you'll definitely be glad for our unique, elongated stem! For a video demonstration from the Put A Cup In It folks and more details and tips on measurement, please click here.
Can I use Kind Cup if I'm a virgin? Yes. (We think the concept of "virginity" is problematic and dated, but that's a whole other discussion.) If you menstruate, and have a medium to high cervix, then you can use a cup. Younger users might need a little more time to get comfortable and familiar with their anatomy, and their muscles might be a little tighter or tense at first, so be sure to give yourself time, be patient, and try to relax. If you become tense, it will be more difficult, so it's okay to take a break and try again another time. A warm shower or a bath to help relax your body can be a great idea.
Note: Younger people who menstruate may still have their hymen intact. The hymen is different for everyone, but it's a thin, fleshy tissue that is often shaped like a half moon and covers a small part of the vaginal opening. For some, it can be barely noticeable. For those where the hymen covers a larger amount of the vaginal opening, then using a cup for the first time may rupture their hymen. Again, in strictly medical terms, the hymen itself has nothing to do with whether or not someone is considered a virgin. If you are unable to insert the cup without discomfort, discontinue use. You may wish to consult your physician if you are unable to insert cups or tampons without pain.
Information provided here is connected with use for Kind Cup. If you have any further questions or need support, feel free to contact us - we'd love to help!
We design menstrual cups, but aren't doctors, so any medical questions should be discussed with your trusted healthcare provider.